Marriott International
2024-Present. Marriott International - Senior UX Manager
Marriott International is a global hospitality company, recognized as the world's largest, with a vast portfolio of hotels, resorts, and timeshares. They operate and franchise properties across more than 30 brands in 142 countries and territories. Marriott is known for its innovation in the industry, offering a wide range of experiences for travelers and opportunities for owners
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My Role
Senior UX Manager
Research, innovate, and design the user experience of the Marriott International homepage to provide a seamless digital experience and increase conversion rate optimization.
Partner closely and collaborate with designers, developers, and cross-functional stakeholders to drive digital performance, enable Marriott’s strategic imperatives, and enable owner profitability and success within a SAFe Agile framework.
Communicate design strategies, concepts, specs, and interactive prototypes to stakeholders and development teams to align vision and execution.
Facilitate and resolve defect resolution discussions, ensuring high-quality implementation through detailed development reviews.
Maintain Jira stories by providing detailed UX acceptance criteria, specifications, supportive resources, and design reviews to ensure smooth development implementation.
Champion accessibility by integrating comprehensive 508-compliant research and best practices throughout the design process.
Support A/B testing via effective qualitative and quantitative analysis to validate and refine solutions.